The Alex Ross Collector's Club Subscription Terms and Conditions
Welcome to the Alex Ross Art Collector's Club! By subscribing to our monthly Collector's Club Box, you agree to the following terms and conditions:
- Subscription Billing: As a member of the Collector's Club, you will be automatically billed monthly on your subscription date using the payment method provided at the time of subscription.
- Shipping Schedule: Your Collector's Club Box will be shipped on the first Friday of each month to the address provided during subscription.
- Subscription Management: You have the flexibility to manage, update, or cancel your subscription at any time. To do so, simply visit this link and log in using your account credentials.
- Customer Support: For any questions or assistance with your order, please email us at info@alexrossart.com. Our dedicated support team will strive to respond to your inquiries within 3-5 business days.
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Mailing Address: Our mailing address for all correspondence and returns is:
Alex Ross Art
335 North Ohio Avenue
Fremont, Ohio 43420 - Website: Visit our website at alexrossart.com for more information about our Collector's Club, featured artists, and exclusive offerings.
- Membership Terms: By subscribing to the Collector's Club, you acknowledge and agree to abide by the terms and conditions outlined herein. We reserve the right to modify these terms at any time, and such modifications will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for any changes.
- Age Requirement: By subscribing to the Collector's Club, you confirm that you are at least 18 years of age or have obtained parental consent to enroll in the subscription service.
- Product Variation: The contents of each Collector's Club Box may vary from month to month and are subject to availability. While we strive to provide high-quality and unique collectibles, we cannot guarantee specific items or themes in each shipment.
- Shipping Charges: Shipping charges may apply to your monthly subscription and will be clearly outlined before checkout. Additional charges may apply for international shipping.
- Cancellation Policy: You may cancel your subscription at any time without incurring any cancellation fees. However, please note that cancellations made after your subscription renewal date may still result in charges for the current billing cycle.
- Refund Policy: Please note that there is a strict no refund or return policy on the Alex Ross Collector's Club. Each Collector's Club Box is custom packed to order, tailored specifically for our subscribers. As such, we are unable to accept returns or provide refunds for any reason, including dissatisfaction with the contents of the box. We appreciate your understanding in this matter.
- Privacy Policy: Your privacy and security are important to us. We collect and use your personal information in accordance with our Privacy Policy, which can be found on our website.
- Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of the State of Ohio, United States.
Thank you for joining the Alex Ross Art Collector's Club! We're excited to share our passion for art with you each month. If you have any further questions or concerns, please don't hesitate to contact us at info@alexrossart.com.